How to notify your clients about flight changes (without spending your day at the airport)
If you manage bookings for clients, you know the drill: a delay, a gate change, a last-minute cancellation… and you're the one making the call. Here's how to automate the alert so your clients hear about it before they leave for the airport.
30-second summary
- Premium agencies waste hours manually notifying clients of flight changes.
- FlightAlert monitors every flight and emails the client in their language, with the agency's logo, the moment something changes (status, time, gate, terminal).
- Activation in under 24h, free for Mogu agency clients during the beta.
The problem: agencies waste hours watching airport boards
Every flight change triggers a cascade of calls, messages and emails. Your client finds out late, asks what to do, and you end the day wired. Multiply that by twenty flights a day and you have an agency that isn't serving its premium clients with the quality you promised.
The solution: automated, branded notifications
A tool like FlightAlert monitors every flight in your portfolio and, when something relevant changes (status, time, gate, terminal), sends an email to your client in their language with your logo. You get a copy. The client notices the care. You don't pick up the phone.
How it works in 3 steps
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1.
Add the flight
Enter the IATA code, the date and the client's details. Takes 30 seconds.
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2.
Forget about it
We check several times a day. If nothing changes, we don't bother you. If it does, we alert.
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3.
Your brand arrives first
Your client gets a polished email with your logo, in their language, before the airport sends its official notification.
Why your client will notice
What sets a premium agency apart is no longer business-class layovers. It's who tells you first. Your client opens the airport app and finds your email already waiting. That's service.
Frequently asked questions
How does FlightAlert detect flight changes?
In which languages does the client receive the email?
Can I brand the emails with my own logo?
Does it cost anything?
Request access
Tell us how you work and we'll grant you access in under 24 hours so you can try FlightAlert with your clients.